Frequently Asked Questions
Frequently Asked Questions
At Texas Moonwalk Rentals, we want you and your guests to have an extraordinary experience filled with fun and laughter. As a leading inflatable rental company in Houston, Texas, we understand that planning an event can be daunting. Learn more about our party equipment rental services below, and contact us for more information.
Does the price include setup/delivery?
We have a standard $35 flat rate delivery and setup fee. We pride ourselves on our hassle-free setup and delivery, allowing you to focus on the fun without any added stress.
What are the space requirements for your rentals?
Each inflatable has specific space needs. Contact us for details on what will work best at your venue.
What payments do you take?
We accept cash and most major credit cards to make your booking process as smooth as possible. Most of our party packages offer a discount to our customers paying with cash — call us at (281) 207-5106 to learn more. *We do not accept personal checks; however, we do accept business checks.
Are you insured?
Yes! At Texas Moonwalk Rentals, we take your safety seriously. That’s why we don’t just offer top-quality inflatable rentals in Houston; we’re also fully insured and inspected by the Texas Department of Insurance. This commitment to safety ensures that your backyard inflatable experience is worry-free, allowing you to focus on enjoying your event with friends and family. With our reliable services, you can bounce into fun with peace of mind!
Do you require a deposit?
For inquiries regarding deposits, feel free to reach out! Our team is here to clarify any concerns you may have.
How far in advance should I make a reservation?
To ensure you secure your desired inflatable rental in Houston, we highly recommend making your reservation as early as possible, particularly during peak seasons when demand is high.
What is your cancellation policy?
Our flexible cancellation policy allows you to cancel your inflatable reservation free of charge up until 24 hours before your event. Please note that cancellations made after this period will incur a 25% fee. Furthermore, there are no charges for rescheduling your rental if there is more than a 50% chance of rain, according to weather.com, providing you with added peace of mind for your backyard inflatable experience.
Please contact us directly for details on our cancellation policy, and we’ll guide you through the information you need.
What is your cleaning process?
Texas Moonwalk Rentals follows a meticulous cleaning process to ensure all our bounce house rentals in the Houston area, are not only safe but also hygienic for your outdoor events.
We understand the importance of cleanliness, especially when it comes to inflatable rentals for birthdays, family gatherings, or community events. Our team thoroughly inspects and sanitizes each inflatable to provide a worry-free experience, allowing you and your guests to enjoy hours of fun. For more specifics about our cleaning process or to learn about our wide range of inflatable options, please get in touch with us today!.
Ready to Book Your Fun?
Don’t let the opportunity for fun slip away! Contact Texas Moonwalk Rentals today to explore the exciting options within our inflatable rental offerings. Whether it’s a birthday party or a family gathering, we have the perfect solutions for your celebration.